Katarina's Music Studio

Return & Refund Policy


Thanks for shopping at My Music Studio.


If you are not entirely satisfied with your purchase, we're here to help.



Returns


You have 30 calendar days to return an item from the date you received it.


To be eligible for a refund, your item must be unused and in the same condition that you received it.


Your item must be in the original packaging and contain a proof of purchase. 



Refunds


Once we have received your item, we will inspect it and notify you on the status of your refund. 


When your refund is approved, you will receive the credit within a certain amount of days, depending on your card issuer's policies.


Shipping


You will be responsible for paying the shipping costs when returning the item(s) and these costs are non ­refundable.


Our postal address: KM Music, International House, 12 Constance Street, London, E16 2DQ . 



Contact Us


If you have any questions on how to return your item to us, please email enquiries@mymusicstudio.co.uk